Custom fields
The extra data the academy asks in the request form, at checkout and at sign-up, and where to find it.
06/10/2026
Custom fields let you ask people for the data your academy needs: education, date of birth, tax code, "I accept the rules", a document to attach… Create them in Settings › Custom fields (Owner and Admin).
Types
| Type | For example |
|---|---|
| Text | City, tax code (up to 300 characters) |
| Long text | Motivation, experience |
| Email, Phone, Number | Parent's email, work phone, years of experience |
| Single choice | Education: High school / Degree / Master |
| Multiple choice | Preferred days |
| Date | Date of birth |
| Yes/no | "I accept the rules" (when required it must be ticked) |
| File | CV, document (PDF or image up to 10 MB) |
The Phone field shows the country flag and calling code on the left (your academy's country at first, otherwise the browser's, otherwise Italy): people can change it by searching the country or the code. The number is checked for the chosen country and saved in international format (+39 333 123 4567).
The type can't change after creation. Label, help text, options, required and placements change any time; renaming an option keeps the values already collected.
Where they show
For each field pick one or more placements:
- Request form: the "Request information" / "Enroll" form of course pages without Stripe (Information requests);
- Checkout: the payment page of a course;
- Sign-up: account creation on your academy's site (with email and password).
File fields can be asked only in the request form: files go to a private academy storage and only people who see requests can open them.
With more than 4 fields in the request form, the form opens on its own page instead of a box.
Different fields for a course
In Settings › Requests and sales › Form per course pick a course and tick the fields it must ask (and whether they're required there). That course uses only those; Use the workspace ones goes back to the fields placed in "Request form".
Order and archive
The arrows change the order fields show in forms. Archive removes a field from forms without deleting anything: collected values stay in columns and exports, and Restore brings it back.
Where you find the values
Values stay on the person inside your workspace, recognised by email:
- in Requests: a column and a filter per field, the values in the request detail (files open from there) and in the CSV;
- in Settings › People: a column per field under Columns (hidden by default) and a filter, also in the CSV. It takes the permission to see requests;
- in the new-request email.
People who sign up with Google on the academy site skip the form: sign-up fields stay empty until you collect them another way.